Position: Area Service Planning Supervisor (2 Position)

 Job Description: 

• Implement service policy planning and service strategy dealers service nationwide 
• Create and design after sale service standard process, SOP, WI, Document form
• Provide & support service management manual and workshop service standard
• Evaluate dealers service workshop in order to improve to KPI service standard 
• Monitoring and advising dealers to acquire people, manpower, service process, facilities & equipment tools to meet CP Foton standard   
• Analysis planning strategy of service business of dealer (unit & amount target) utilizing information of UIO.
• Support dealers have required tools, equipment and facilities to support standard service operation
• Planning service campaign and activities for promoting service retention 
• Development dealer's people training need
• Visiting dealers in the service workshop standard
• Provide and contact supplier to make the special tools & equipment for dealer’s workshop
• Coordinate with FOTON head quarter about after sales service standard and service information management system
• Solving and close case of customers complaint, vehicles breakdown, roadside assistant 
• Standby support 24 Hr. roadside assistant call center for customers break down
• Support the special project of each department such as parts test, lubrication testing

 Qualifications: 

• Male only / 25 Years above
• Bachelor’s degree of Mechanical Engineer
• At least 3-5 year working experience in related field
• Good command of English (if can speak Chinese is advantage)
• Strong knowledge and skill of Automotive commercial vehicle, passenger car
• Strong knowledge and skill of management business
• Able to transportation upcountry

 Location: Bangkok, Ratchathewi / Near MRT Phetchaburi exit 2 / Tourism Authority of Thailand

 Benefits:

• Salary Increasing Plan
• Annual Bonus
• Transportation Allowance
• Meal Allowance 
• Medical Expenses 
• Social Security 
• Group Insurance
• Annual Leave 6-18 days
• Provident Fund
• Per diem and Accommodation Allowance
• 5 days’ work (Monday-Friday)

 How to apply:

HR and Administration Department

CP Foton Sales Co., Ltd.

1550 Thanapoom Tower, Floor 14th, Phetchaburi Rd,

Khwaeng Makkasan, Khet Ratchathewi, Bangkok 10400 

E-mail: Job@cpfoton.co.th