Position: Area Service Planning Supervisor (2 Position)
Job Description:
- Implement service policy planning and service strategy dealers service nationwide
- Create and design after sale service standard process, SOP, WI, Document form
- Provide & support service management manual and workshop service standard
- Evaluate dealers service workshop in order to improve to KPI service standard
- Monitoring and advising dealers to acquire people, manpower, service process, facilities & equipment tools to meet CP Foton standard
- Analysis planning strategy of service business of dealer (unit & amount target) utilizing information of UIO.
- Support dealers have required tools, equipment and facilities to support standard service operation
- Planning service campaign and activities for promoting service retention
- Development dealer's people training need
- Visiting dealers in the service workshop standard
- Provide and contact supplier to make the special tools & equipment for dealer’s workshop
- Coordinate with FOTON head quarter about after sales service standard and service information management system
- Solving and close case of customers complaint, vehicles breakdown, roadside assistant
- Standby support 24 Hr. roadside assistant call center for customers break down
- Support the special project of each department such as parts test, lubrication testing
Qualifications:
- Male only / 25 Years above
- Bachelor’s degree of Mechanical Engineer
- At least 3-5 year working experience in related field
- Good command of English (if can speak Chinese is advantage)
- Strong knowledge and skill of Automotive commercial vehicle, passenger car
- Strong knowledge and skill of management business
- Able to transportation upcountry
Location: Bangkok, Ratchathewi / Near MRT Phetchaburi exit 2 / Tourism Authority of Thailand
Benefits:
- Salary Increasing Plan
- Annual Bonus
- Transportation Allowance
- Meal Allowance
- Medical Expenses
- Social Security
- Group Insurance
- Annual Leave 6-18 days
- Provident Fund
- Per diem and Accommodation Allowance
- 5 days’ work (Monday-Friday)
How to apply:
HR and Administration Department
CP Foton Sales Co., Ltd.
1550 Thanapoom Tower, Floor 14th, Phetchaburi Rd,
Khwaeng Makkasan, Khet Ratchathewi, Bangkok 10400
E-mail: Job@cpfoton.co.th